Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect the following types of information:
- Phone Number: The target phone number you provide for investigation purposes
- Payment Information: Credit card details processed securely through our payment provider
- Email Address: For account creation and communication purposes
- Usage Data: Information about how you use our service
2. How We Protect Your Data
Your security is our top priority. We implement industry-standard security measures including:
- SSL Encryption: All data transmitted is protected with 256-bit SSL encryption
- Encrypted Storage: Personal data is stored using AES-256 encryption
- Secure Servers: Our servers are hosted in secure, SOC 2 compliant data centers
- Access Controls: Strict internal access controls and monitoring
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our investigation services
- Process your payments securely
- Send you service-related communications
- Improve and optimize our services
- Respond to customer support requests
4. Data Sharing Policy
We do NOT sell, rent, or share your personal information with third parties for their marketing purposes. We only share data in the following limited circumstances:
- With payment processors to complete transactions
- When required by law or legal process
- To protect our rights, privacy, safety, or property
5. GDPR Compliance (EU Users)
If you are located in the European Union, you have the following rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Portability: Receive your data in a portable format
- Right to Object: Object to processing of your personal data
6. CCPA Compliance (California Users)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your data is no longer needed, we securely delete or anonymize it.
8. Cookies
We use essential cookies to ensure the proper functioning of our website. These cookies do not track you across other websites and are necessary for the service to operate correctly.
9. Payment Security
All payment transactions are processed through PCI-DSS compliant payment processors. We do NOT store your full credit card number, CVV, or other sensitive payment details on our servers. Your financial information is encrypted and transmitted directly to our payment processor using industry-standard 256-bit SSL encryption.
10. Data Controller
The data controller responsible for your personal information is:
- Company: SpyPro Technologies LLC
- Email: privacy@spypro.app
- Data Protection Contact: dpo@spypro.app
11. Contact for Data Requests
To exercise any of your data rights or for questions about this Privacy Policy, contact us at:
privacy@spypro.app